At Daily Date, customer satisfaction is our priority. We strive to provide high-quality products, but due to the nature of our items, we have a strict refund policy.

1. Eligibility for Refunds

• Refunds are only available for products that arrive damaged, defective, or incorrect due to our error.

• Requests for refunds must be made within 3 days of delivery.

• Proof of purchase and photographic evidence of the damaged or incorrect product must be provided.

2. Non-Refundable Items

• Due to the perishable nature of our products, we do not accept returns or issue refunds for products based on taste preference or improper storage after delivery.

• We do not offer refunds for orders where incorrect shipping information was provided by the customer.

3. Refund Process

• To request a refund, please contact our customer service team at dailydatebites@gmail.com with your order number and supporting photos.

• Upon approval, refunds will be processed within 5-10 business days and credited back to the original payment method.

• Shipping fees are non-refundable.

4. Exchanges and Replacements

• If your product is damaged or incorrect, we may offer a replacement instead of a refund, based on availability.

• Replacement requests must follow the same process as refund requests.

5. Late or Missing Refunds

• If you haven’t received your refund within the expected timeframe, check with your bank or payment provider as processing times vary.

• If the issue persists, contact us at [Insert Contact Information] for assistance.

We appreciate your understanding and support. If you have any further questions, please reach out to our team.